Yoovy delivery costs are free when you have a UK postal address. Head to our delivery page for more.

Yes, UPS will notify you once your order is on its way for delivery.

Please contact lab@yoovy.co.uk and we will help you.

Non-prescription sunglasses usually arrive within 2-3 business days.

Prescription spectacles/sunglasses can often take longer as the prescription lenses will need to be developed, usually taking from 5-7 business working days.

However, both delivery times can alter dependent on times of month, postal issues or bank holidays.

We accept returns on all spectacles and sunglasses providing they are unworn and in the original packaging,  returned within 30 days of the date received. Please contact us via lab@yoovy.co.uk to request a returns label via UPS. 

Your refund may take up to 7 business days. Head to our returns page for more.

Please select your frame and colour choice and choose the prescription option.

Once you have paid for your spectacles we will email you to confirm the order and we will ask you to send an up to date copy of your spectacle prescription. 

Once we have received this, we will process your order.

Don’t worry, once you have chosen your glasses and checked out, a helpful member of our team will contact you. We will send you a link, from here, you can attach a copy of your prescription.

If you don’t hear from a member of our team you can get in touch with us on lab@yoovy.co.uk.

After an eye examination you will be issued with a copy of your prescription. You would need to ask your optician for the PD measurement, if not we will calculate this for your spectacles.

You can order glasses providing your prescription is still in date (most prescriptions are valid for 2 years from the date of issue).

If you do not have an up to date prescription we recommend another eye test so you can get the most out of your Yoovy glasses. 

For any questions about your prescription, please email lab@yoovy.co.uk and our in-house optometrist will be in touch.

Our policy is to fulfil all orders up to +/-3.00DS and +/-2.00D of cyl. We will not provide prism in spectacles and we provide single vision spectacles only ie: prescription for distance, intermediate or near. 

For any questions about your prescription, please email lab@yoovy.co.uk and our in-house optometrist will be in touch.

We currently do not have any optical practices to offer adjustments on frames.

All our frame measurements can be found on the website in the product details. 

Discover more about our variety of spectacle and sunglass sizes.

They should be a comfortable fit on the nose without leaving marks, and rest well around the ears. If they are slipping down whilst wearing, they will need adjusting behind the ears.

All our Yoovy eyewear is pre-set to standard fittings. 

If you find that they are needing an adjustment, please seek assistance from a local optician.

Polarised sunglasses offer a filter system which only allows vertical light rays through. Therefore, they eliminate light reflections from horizontal surfaces. This will reduce glare from a wet road, reflections off water/snow and so enhance the image that you see.

The highest UV protection rating offered is UV 400. You should choose sunglasses that block UVA and UVB rays to maximise protection from UV exposure.

When shopping for sunglasses, ensure they provide UV protection by looking for the CE or UV400 mark on the frame. Yoovy use Essilor to produce the lenses for the sunglasses and their inhouse checks ensure they are providing the required UV protection. Essilor Ltd has attained ISO 9002 and ISO 9001:2000. The CE mark signifies that the sunglasses meet the EU's health, safety, and environmental standards.

If you’re uncertain about the UV protection of sunglasses you wish to buy or already own, our in-store team is here to help. For online purchases, always review the product description to confirm UV protection details.

Although UV400 lenses provide superior sun protection, not every pair of sunglasses includes them. It's possible to purchase dark-tinted sunglasses (categories 3-4) that lack sufficient UV protection. For example, fashion sunglasses may appear both stylish and protective, but they don't always shield your eyes from harmful UV rays.

Please email studio@yoovy.co.ukand they will be happy to assist.