Yoovy Ltd is a registered data controller. This privacy notice sets out our privacy policy.

We collect and process patients’ personal data for the purposes of healthcare and marketing.

The data we may collect and process
The personal data of patients that we may collect and process includes:

How we hold and share your personal data
We process your personal data in strict confidence. We keep your personal data securely in our filing and electronic systems.

We will usually keep any personal data we hold about you for ten years after our last contact with you before we delete it. This is the period recommended as good practice by the College of Optometrists. If we collected the data when you were aged under 18 we will keep it for ten years, or until your 25th birthday. In exceptional cases we may need to retain personal data for a longer period, and will explain our reasons for doing so on request.

In the course of processing your personal data we may share it with:

Your rights
You have legal rights in respect of the personal data we hold about you. The Information Commissioner’s Office (ICO) has published guidance on the full range of rights. The rights that are most relevant to the way in which we use your personal data include:

Contacting us and the ICO about your personal data
Please speak to us first if you have any questions or concerns about the way in which we process personal data.

You have the right to complain to the ICO if you
have a concern about our handling of your personal data which you do not think we can resolve. You can contact the ICO here.